Terms of Service
Terms and Conditions - General terms and conditions for the online shop "DIEFENTHAL1905.de" of DIEFENTHAL1905 GmbH & Co. KG
1. Scope and contractual partner
These general terms and conditions (GTC) apply to all orders that you place via the online shop "Diefenthal-Hüte.de"
DIEFENTHAL1905 GmbH & Co. KG
Teutoburgerstr. 29
50678 Cologne
Tel.:+49(0)221 95815366
contact@diefenthal1905.de
2. Order process and conclusion of contract
(1) The presentation of our products on the shop pages does not constitute a legally binding offer, but an invitation to order. You have the option of selecting and ordering products on our shop pages. When you have found the desired product, you can add it to the shopping cart without obligation by clicking on the shopping cart symbol. You can view and remove the products in the shopping cart at any time. If you would like to buy the products in the shopping cart, click the "Checkout" button. After entering your data and selecting the payment method, you will be taken to the order page, where you can check and correct your entries again. By clicking the "Buy Now" button, you are placing a binding order for the goods in the shopping cart.
(2) The purchase contract is subject to the availability of the goods (sufficient inventory) if we accept your order by email immediately after receiving your order.
(3) The contract text is saved on our internal systems. You can view and print out our terms and conditions at any time on our website. The order data and the terms and conditions will also be sent to you in text form. For registered customers, the order data in our shop system is also accessible after the order.
(4) The contract languages available for concluding the contract are: German and English.
3. Right of withdrawal
Consumers have a statutory right of withdrawal of 14 days.
Right of withdrawal
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise your right of cancellation, you must inform us (DIEFENTHAL1905 GmbH & Co. KG, Mainzer Strasse 33, 50678 Cologne) about your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post or email) . You can use the attached model withdrawal form, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires.
Consequences of cancellation
If you cancel this contract, we have made all payments to you that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
We can refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send off the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the nature, properties and functioning of the goods.
Reasons for exclusion or expiry
The right of withdrawal does not exist for contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer.
4. Terms of payment and delivery
(1) The purchase price is due immediately with the order. The prices include VAT and packaging.
(2) Shipping costs are calculated in addition and shown separately on the invoice. The shipping costs vary depending on the shipping method and country of destination. For deliveries outside the EU, additional duties, taxes and fees may apply.
(3) Payment is made either in advance, PayPal or, for commercial customers, by invoice:
• With the payment method prepayment, we give you our bank details in the order confirmation and deliver after receipt of payment.
• There are no additional costs for you when using the PayPal payment service. If you use PayPal's free direct debit or pay with your PayPal credit, the goods will be shipped immediately.
(4) If you are in default of payment, we are entitled to demand interest on arrears of at least 5% pa above the respective base rate. The proof of further damage remains reserved.
(5) Unless otherwise agreed, delivery is made by DHL to the delivery address you specified from the warehouse in the insured package. The delivery time in Germany is up to 3 working days after receipt of payment or debiting of your account. The delivery time abroad - depending on the destination country - is up to 18 working days after receipt of payment or debiting of your account. Information about the delivery period is understood as the expected delivery times.
5. Liability for defects
We are liable for defects in accordance with the statutory provisions.
6. Retention of title
The goods remain our property until full payment has been made.
7. Applicable law
German law applies to the exclusion of the UN purchase law. For consumers, this choice of law only applies if it does not remove the protection granted by mandatory provisions of the law of the state in which the consumer is habitually resident.
8. Data protection
We respect and protect your personal data. Your data will only be used by us within the framework of the legal regulations. For further details, we refer to our data protection declaration.
9. Final provisions
Should any provision of these conditions be or become null and void, the remaining conditions remain effective. Instead of the ineffective conditions, the relevant legal regulations apply.
As of June 17, 2019